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CipherLab Announces New Strategic Partnership with Petrosoft

Posted February 18, 2016

CipherLab has announced its new strategic partnership with Petrosoft, an end-to-end retail automation company. This partnership expands CipherLab’s distribution channel and market presence by leveraging Petrosoft’s end-to-end retail solutions as well as its sales, support, training and marketing expertise. The addition of CipherLab to Petrosoft’s product catalog enables the company to enhance its product offering with a trusted inventory scanning solution that integrates with its cloud-based back-office solution, C-Store Office.

With industry analysts reporting US shrink rates of as much as 2% of retail sales and an average of 8% in terms of out-of-stocks, technology enables retailers to control these operational risks which can make or break an operation. This partnership highlights the importance of data capture, exchange and integration with the retail platforms that fuel today’s retail ecosystem.

“We are excited to have Petrosoft as a Strategic Partner” says Luis Wu, Vice President and General Manager of CipherLab USA. “Using Petrosoft’s retail solutions with the CipherLab 9700 Series mobile barcode scanner, in-store operations are a snap to perform. Convenience stores, gas stations, and liquor stores can now easily track inventory, receive deliveries, place orders, and perform price checks using this total solution offered by Petrosoft. Retailers will realize great value with Petrosoft’s retail solutions and CipherLab hardware.”

“Our strategic partnership with CipherLab is a reflection of the proven value it delivers to our customers”, said Sergey Gorlov, President and CEO of Petrosoft. “Although Petrosoft integrates with the industry’s leading inventory scanning technologies, the CipherLab 9700 is the only inventory scanner included in Petrosoft’s product catalog. Our decision to add CipherLab to the company’s POS, made-to-order, back-office and fuel management technology is based on the company’s product reputation, value and ease of integration with C-Store Office, Petrosoft’s back-office solution”.


Case Study: Use Authentic Parts to Safeguard Customers

Posted September 8, 2015

CipherLab 9700 Series Handheld ComputersAre you aware that some aftermarket parts are installed at service centers? These inferior parts may put customers at risk and also jeopardize corporate reputation.

One of the most prestigious automotive companies for heavy-duty vehicles in China runs more than 900 service centers all over the nation. A large variety of replacing parts are required. The service centers fix customers’ vehicles at the front line, while the company manages the parts providers for these service centers. All contract suppliers have been proven that their components comply with standards and regulations to ensure customers’ safety. However, 90 % of service centers are franchised and the operators rely on paper-based process to collect data. It is very difficult for the company to have a snapshot on the inventory levels in a timely manner.

Without automated data management, identifying and collecting a large number of specific parts are very time consuming and ineffective. To begin with, the central office receives all kinds of material requests from respective service centers. When the package arrives at the receiving dock, an operator identifies the package and transfers it to the storage location. A warehouse operator takes delivery and confirms the right parts and quantities before they reach the storage shelves. It takes a long time to do and inevitable labor cost is increased. In addition, the retrieved parts cannot be traced and cross checked before the service is accomplished. During the process, missing data is likely to occur. At the end, discrepancy among receiving, sales and inventory is often seen. What is worse, the lag of data consolidation gives unethical franchised service centers some chances to take aftermarket parts for their own interest.

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