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Mobile Receipt Printing with Star’s AllReceipts

Posted March 15, 2017

Star Micronics’ AllReceipts, FREE digital receipt application, is a cloud-based digital receipt solution, enabling the ability to store and manage receipts on your mobile device. With the AllReceipts digital receipt app, users can save copies of their mobile receipts on their preferred mobile device anonymously, and for free. Unlike other electronics receipt apps or e-receipts, no email address is required to store and manage your receipt digitally with the AllReceipts app. AllReceipts also allows you to organize your paperless receipts by date or retailer of choice.

Customers can claim their digital receipt by simply scanning the QR code at the bottom of the printed receipt using the AllReceipts app. AllReceipts is available on all Star Micronics printer models, which complements the printed receipt. AllReceipts also acts as an excellent device management tool for retailers by providing information such as print status, paper low, and operational notifications. With features such as Engage NOW, Receipt Flip, and real-time feedback based on customer satisfaction, retailers can use the app as a digital marketing tool as well.


Printer “POSse” in Montana Saves the Day

Posted September 8, 2016

Posiflex KS-6715 Point of Sale TerminalsBackground

Set in the background of picturesque Montana lies a busy collection of restaurants known as the Montana Club. Known for their outstanding service and quality of food, the Montana Club prides itself in having a top-notch operation. One of the key issues the Montana Club faced was having food and drinks spill onto their critical POS hardware, causing potential failure of the station, which in turn, disrupts the entire operation.

A Solution to a Messy Problem

When Marcus Stenslie, President of Softbridge Technologies, heard about the spill-resistant, environmentally-hardened features of the Posiflex PP9000 printer, he knew the perfect place to install them. Stenslie has done numerous service calls because the wait staff accidently spills food and liquids in the printer, which has included rice kernels, soy sauce, sugary drinks like daiquiris drying into a sticky mess, and pieces glass from liquor bottles falling off the shelf and exploding on the counter. Stenslie, in busy locations like the Montana Club, recommends thermal over impact printers because of faster speed and greater reliability. “I chose the thermal Posiflex PP9000 printer because it is designed to be impervious to liquids and food spillage and it has a four year warranty, almost twice that of many competitive printers.”

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MMF’s New PayVue Illuminated LED Cash Drawer

Posted July 11, 2016

Now there’s a solution for accurate and efficient cash transactions in bars, restaurants, night clubs and other businesses where the low-light atmosphere makes cash transactions difficult.

The all-new, patent-pending PayVue Illuminated Cash Drawer from MMF uses an energy-saving LED light source to clearly light the drawer for improved bill and coin identification and placement during transactions.

The PayVue drawer was unveiled at RetailNOW, the Retail Solutions Providers Association event in Orlando in early August. PayVue was well-received by the attendees as an innovative solution to an ongoing pain point for many retailers that operate in low-light environments.

“Low-light ambiance is a key design element in many bars, nightclubs, and restaurants. Performing transactions at a dark POS station can lead to increased errors during those transactions in low-light environments,” said Ivelisse Gomez, MMF POS’ New Product Development Manager.

Gomez said that many establishments install bright spotlights or tract lighting so that staff can more easily manage the giving and receiving of cash which, in turn, disrupts the ambiance of the business. She identified the market need for PayVue by conducting research that showed 75% of cash drawer users felt that illumination would be very valuable since most users find it difficult to identify bill denominations when performing payment transactions.

“PayVue will help speed up the payment process by making it easier to identify cash and coin and will also add a layer of loss prevention by strategically illuminating the area where cash is handled”, said Gomez.

Designed with integrated LED lighting, PayVue also features:

  • Heavy-gauge steel construction
  • Scratch and chip-resistant black housing
  • Sleek stainless steel front
  • Three media slots
  • One dedicated integrated LockIt secure cash drop compartment
  • A five bill, five coin configuration
  • 12V or 24V models for seamless integration with existing or new POS terminals or printers

Elo’s New 2002L Style-Forward Desktop Touchscreen

Posted June 22, 2016

Elo has announced the expansion of the M-Series Desktop Touchmonitor family with the Elo 2002L, featuring a significant feature update in design, multi-touch capability and full HD resolution at a cost-effective price. The flexible and space-saving industrial design with built-for-touch reliability makes the 2002L perfect for retail and hospitality environments. The M-Series 2002L is available to order today.

“There continues to be massive demand for desktop touchscreen monitors as today’s operating systems and software programs increasingly rely on touch as an input,” said Jason Krause, senior manager of touchmonitors at Elo. “Our new 2002L display boasts 11.5% larger screen area with beautiful full HD resolution and HDMI input making it a powerful addition to the Elo product line.”

The 2002L is available with cutting-edge projected capacitive (PCAP) multi-touch capability supporting up to ten-touches simultaneously providing a tablet-like interactive experience. With an edge-to-edge glass display, this touchmonitor is easy to clean and offers a sleek, modern profile for any application. The new 20-inch 2002L joins the 10-inch and 15-inch Elo M-Series family of products – all of which offer the same peripherals including a magnetic stripe reader, barcode reader, NFC reader, VFD customer display and a variety of pole mounts, stands and brackets. Even with powerful feature updates, the 2002L is more affordable than the previous generation.


Epson’s TM-m30 is the Gateway to a Tablet-Based POS System

Posted June 10, 2016

Epson designed the TM-m30 with a focus on mobile connectivity and a small footprint, making this compact receipt printer ideal for tablet POS environments, such as hospitality and specialist retail outlets. Its design makes it ideal for customers looking to move to a tablet POS system, including those currently using PC POS. And, as one of the smallest stationary POS printers in the world , it’s easy to position anywhere.

By touching an NFC-equipped mobile device or tablet to the TM-m30 printer, it is easy to pair both together to print. ePOS print, the printer’s built-in intelligence that communicates with web applications, allows direct printing from ANY mobile device without the need to install or update drivers, and is available for iOS and Android.

Sharon Head, business manager, Epson UK, says: “With its sleek, stylish and compact design, the new TM-m30 is ideal for tablet POS applications and fits perfectly into small and medium-sized retail and hospitality environments, helping them to operate more efficiently and productively. With Ethernet, Bluetooth or Wi-Fi interfaces, it can be integrated into virtually any operating environment and provides staff with an easy-to-use, fast, and on-demand printing solution to improve the customer experience.”

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EMV Made Easy on Elo’s I-Series & PayPoint Terminals

Posted June 6, 2016

As a lead manufacturer of touchscreens and POS terminals, Elo’s extensive product line can meet the needs of any retail application.

In this video Elo’s Jeff Haller highlights Elo’s EMV option for the Elo 15-inch I-series on a flip stand and a 22-inch I-series mounted in portrait orientation as well as with Elo’s PayPoint system. Watch the video to see how simply adding a EMV solution creates a POS terminal or in-store eCommerce system out of an I-series computer.


Tablet-based POS Made Easy with Star’s mPOP

Posted May 18, 2016

Star’s mPOP is the first hybrid for tablet POS that combines a cash drawer and printer peripheral. With convenient Bluetooth and USB connectivity; this compact, stylish, yet fully integrated peripheral is an ideal solution for tablet and mobile device based POS system. Simply connect your preferred tablet or mobile device of choice and the mPOP transforms into a fully integrated POS system.

mPOP/All-Receipts from Star Micronics on Vimeo.


CodeBroker Mobile Coupons with Honeywell 2D Scanning Solutions

Posted February 25, 2016

CodeBroker, a developer of secure mobile coupon technology for retailers looking to increase foot traffic and basket size, joined with Honeywell at this year’s National Retail Federation (NRF) annual conference.

CodeBroker had joined Honeywell Sensing and Productivity Solutions to demonstrate the ease of requesting and redeeming mobile coupons. CodeBroker has helped retailers of all sizes deliver 500 million consumer coupons via its mobile delivery and management platform.

Honeywell showcased its popular 2D scanners used by retailers to capture product and customer data at the point-of-sale (POS). The scanner works with smartphones and other mobile devices to capture barcodes for redeeming consumer coupons, tracking redemption data, and managing inventory.

Used at 24,000 retail locations, CodeBroker allows retailers to setup and deliver promotions to mobile devices in minutes, and provides a complete picture of their campaigns, enabling them to track, manage, and access promotion data.

“Show attendees had a hands-on opportunity to see how easy it is to request and redeem mobile offers. Our retailer customers have found that using mobile barcodes lets them quickly capture important data as well as improve the consumer experience by speeding up the check-out process,” said Dan Slavin, CodeBroker founder and CEO. “Our mobile engagement platform is used by retailers of all sizes to create mobile promotions that drive traffic to both online and physical stores, increasing trips and sales.


Data Breaches: Is your Business at Risk? – Infographic

Posted September 10, 2015

With the upcoming October EMV Compliance deadline more attention is being brought to Point of Sale security for every retail application today. This infographic cover the key concerns and steps you can take to keep safe from the new threats to customer and business data.

 


Tackling Next-Gen Point of Sale Payment

Posted June 19, 2015

What’s top of mind for most retailers? A POS system that can enable the organization to accept new mobile payment options, and that will take the EMV migration in stride. In fact, both retailers and suppliers agree that the ability to accept mobile wallet has had a significant impact on POS software purchasing decisions, as has EMV-readiness and overall payment security with the October 2015 deadline quickly approaching.

Frankly, the October 1 deadline for compliance with the EMV mandate is on every retail IT professional’s radar for 2015. The fast-approaching liability shift will place the responsibility for fraud conducted in-store squarely on the shoulders of those retailers that are not compliant by the Q4 deadline. In addition to smart card compliance, savvy retail execs are earmarking pricing intelligence, mobile, and other next-gen innovations to the top of their to-do lists. With the state of POS evolving on a constant basis, every retailer — even the most forward thinking and technological savvy — can benefit from exploring and putting a plan in place to tackle payments in 2015.

With data breaches on the rise, security is top of mind for retailers. What steps do you recommend retailers take to better secure the POS?

Many steps – from simple to more involved. First, invest in POS that’s adaptable and ready to accept future upgrades, like the acceptance of a variety of EMV devices. In terms of compatibility, does the system have enough ports to plug in third party peripherals? And, do those peripherals have the ability to address security concerns? Can you upgrade to an encryption-capable MSR? Does that MSR include a biometrics reader, to ensure user security? Does the terminal feature powered USB ports to plug in a variety of security-related devices? It all starts with a POS device that can embrace new add-ons (built-in or third party), as well as a software partner taking measures to ensure data is secured on the software side. Security is not simply the hardware, payment processor, or software provider’s responsibility. A retailer should work with all of its partners to ensure that they’re providing an environment as safe and secure as possible to transact business.

Apple Pay has officially been released and retailers have been quick to sign up. How will this and other NFC technologies impact the future of POS?

POS, in various forms, continues to be the backbone of the transaction. An operation may have traditional POS terminals, peripherals, tablets, digital displays, and customer-accessible kiosks — all part of the POS ecosystem. Apple Pay becomes another part of that ecosystem. POS systems need to be designed to anticipate new technologies. It’s a natural evolution, on-going since the days of simple cash registers, evolving to ECRs, to PCbased POS systems, now with continued evolution and a focus on the payment function of POS. The transaction doesn’t go away.

For retailers about to embark on a new POS hardware deployment, what advice would you provide?

Be open-minded. Consider an investment strategy that addresses both current and future requirements along with emerging technologies. Don’t focus strictly on price without giving thought to total cost of ownership. Think about how emerging technologies can be embraced to protect your POS investment for the future. Don’t forget the environment in which these technologies will be implemented and invest in a system that can endure to deliver maximum uptime. Select products with demonstrated reliability track records and vendor partners who offer comprehensive care programs. Regardless of new technology trends, reliability never falls out of importance or fashion.

According to the most recent RIS News Store System Study, retailers are making plans to invest in POS hardware at an increased rate. What features should they be looking at to stay ahead of the curve?

POS must be as adaptable as the businesses who are investing in POS. Newer POS technologies include EMV, near field communications, chip-and-pin, payment methods and card formats from other countries that may migrate to our market. POS must be adaptable to these changes. We can delay investment in POS waiting for the market to settle on certain POS features, or we can grow and evolve with POS as needs change. The evolution of POS is not stagnant — with new security and digital signage features, as well as enhanced customer experience, we’ll see growth and implementation throughout the market and industry.


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