ID Suite Professional v1.0, ID Suite Professional Edition, single user which includes AlphaCare Support. The updated and improved AlphaCard ID Suite Professional v11 is the ideal solution for companies and organizations with multiple users, AlphaCard ID Suite Professional ID card software produces professional ID cards and provides an easy-to-operate centralized database management platform. Along with sophisticated design features such as pre-defined templates, rich text formatting and conditional design elements, the Professional Edition also includes live ODBC/OLE DB connectivity, customizable record screen layouts, user authorization and more. AlphaCard ID Suite Professional is compatible with all PVC card printers. AlphaCard ID Suite is not currently supported on Tablets or Surfaces. Please call with questions regarding compatibility with any hardware platforms not mentioned here.
AlphaCare is the industry's best support plan, and it's FREE with the purchase AlphaCard ID Suite software. This exclusive benefit includes direct access to our professionally trained technical support experts who have years of experience in the industry. AlphaCare requires the purchase of AlphaCard ID Suite Software. AlphaCare (with the purchase of a printer and software) includes Free 1 hour Setup Assistance & Training within the first 30 days, Return Protection & System Upgrade Program, and 30 day "Quick Call" Troubleshooting by Phone & Email. AlphaCare (with the purchase of AlphaCard ID Suite Software only) includes Free 30 minutes Setup Assistance & Training within the first 30 days. Additional assistance & training can be purchased for $150 per hour.
With AlphaCarePlus, you get all the benefits of AlphaCare and more. AlphaCarePlus entitles you to unlimited Phone supprt throughout the year, VIP Phone & Email Queue for quick support, Free Software Updates, Annual Printer Check-up, and Advanced Configuration Help. Service is renewable annually. AlphaCarePlus is eligible on any printer or AlphaCard software purchased.