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Computer Instruments e-IVR Enterprise

The Computer Instruments e-IVR Enterprise has been discontinued. No direct replacement is available.
Please contact us for a suitable substitute.

Customer convenience and overhead cost-control are critical concerns for the Financial Industry. e-IVR Enterprise provides automated, 24/7 self-service via a bundle of IVR and CTI applications. e-IVR incorporates the latest IVR, CTI, Messaging and Fax technology. Callers can be read virtually un-limited information on banking services, loan rates, career opportunities, etc. from the e-IVR Audio Bulletin Board. Customers can access their account status using the e-IVR Data Locator feature. Written information and applications, etc. can be automatically faxed to a caller by e-IVR Fax on Demand. The e-IVR Enterprise bundle can be configured for Financial IVR applications as well as customized to the Financial Institution's specifications. A number of Call Center Applications are also available. When it comes to time saving, cost effective, golden Customer Service, e-IVR Enterprise is money in the bank. As always, self-service, efficiency and convenience are at the core of all our applications.
e-IVR Enterprise Options
Computer Instruments e-IVR Enterprise (1322-ENIR)
e-IVR Enterprise, IVR (e-IVR Enterprise is a CRM Self Service Software Bundle for the Avaya Definity, Multivantage and Communication Manager PBX)

Computer Instruments e-IVR Enterprise Details

  • Easy to administer and maintain
  • Around-the-clock call handling
  • Automate call center workflows and processes
  • Automate online service, reducing call center volume
  • Automate routine banking transactions
  • Low overhead, high return
  • Virtually labor-free, cost effective automated processes

All products Barcode Discount sells are new (not used). Most products ship via our low cost flat rate shipping the same day your order is placed and can ship overnight to anywhere in the US. Our prices are amongst the best available anywhere. Buy online or call 1-800-485-3730 for a free review of your product needs by one of our knowledgeable product experts.