The Computer Instruments e-IVR Ticket Citation has been discontinued. No direct replacement is available. Please contact us for a suitable substitute.
Public convenience and overhead cost-control are critical in government. e-IVR Ticket Citation is a convenient self-service application designed to automate the delivery of Citation information in a violator-friendly and cost effective manner. Self-Service phone access gives violators a quick and easy way to check a ticket's fine amount and the payment due date. The caller simply enters the Citation number. Ticket information is available (24/7) on the caller's own schedule. The optional pay-by-phone application provides convenience for the public and speedy fine payment for the municipality. e-IVR Ticket Citation won't make paying the ticket any more fun, but it might reduce the aggravation of dealing with it. As always, self-service, efficiency and convenience are at the core of all our applications.
e-IVR Ticket Citation, Ignoring a ticket won't make it go away. What better way is there to instantly get the due date and fine (with no on-hold time) than by a phone call, placed at your convenience (24/7)? The e-IVR Ticket Citation application does just that.
Automated, self-service retrieval of ticket information
Easy public access 24/7
Easy to administer and maintain
Optional pay-by-phone application adds to value
Relays ticket fine amount and payment due date
Virtually labor-free, cost effective automated process
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