Service Response Time: (Next Business Day) -
Hardware Replacement
Product Supported:
SA6K-M (500-2500U)
SA6K-M (500-2500U)
Service Availability:
12 x 5 Replacement
24 x 7 Technical Support
Service Description: 12x5
Service Details:
This annual contract provides customers with 12X5 next business
day parts delivery and technician to replace part, 24X7 technical
support, software updates and upgrades, and access to Customer
Support Center Web services. NDCE support is subject to
availability and needs advanced approval. Please provide detailed
configuration and site locations to confirm availability of
Service.
This annual contract provides customers with 12X5 next business
day parts delivery and technician to replace part, 24X7 technical
support, software updates and upgrades, and access to Customer
Support Center Web services. NDCE support is subject to
availability and needs advanced approval. Please provide detailed
configuration and site locations to confirm availability of
Service.