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Juniper Support Service Contract
Part #: SVC-SD-N500ES-H | SKU: JUN66772

Juniper has options that are tiered based on how much support is needed.

Juniper Support Service Contract

Part Details: Juniper J-Care - 1 Year - Service - 24 x 7 x 4 - On-site - Maintenance - Electronic and Physical

Additional Information

Accessory Model Member Yes
Manufacturer Juniper
Model Name Support
Product Condition New

General Information

Service Information

  • Service Main Type: Maintenance
  • Service Sub Type: Electronic and Physical
  • Service Response Time: 4 Hour - Hardware Replacement
  • Product Supported:
    • N500ES
    • N500ES
  • Service Availability: 24 x 7
  • Service Description: 24x7x4
  • Service Details:
    • This annual contract provides customers with 24X7 4-hr parts delivery, 24X7 technical support, software updates and upgrades, and access to Customer Support Center Web services. SD support is subject to availability and needs advanced approval. Please provide detailed configuration and site locations to confirm availability of Service.
    • This annual contract provides customers with 24X7 4-hr parts delivery, 24X7 technical support, software updates and upgrades, and access to Customer Support Center Web services. SD support is subject to availability and needs advanced approval. Please provide detailed configuration and site locations to confirm availability of Service.
  • Service Duration: 1 Year
  • Service Location: On-site
  • Provided Support:
    • Technical Support
    • New Releases Update
    • Web Knowledge Base Access
Extended Details

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