Service Response Time: 4 Hour - Hardware
Replacement
Product Supported:
M7I
M7I
Service Availability: 24 x 7
Service Description: 24x7x4
Service Details:
This annual contract provides customers with 24X7 4-hr parts
delivery and technician to replace part, 24X7 technical support,
software updates and upgrades, and access to Customer Support
Center Web services. SDCE support is subject to availability and
needs advanced approval. Please provide detailed configuration and
site locations to confirm availability of Service.
This annual contract provides customers with 24X7 4-hr parts
delivery and technician to replace part, 24X7 technical support,
software updates and upgrades, and access to Customer Support
Center Web services. SDCE support is subject to availability and
needs advanced approval. Please provide detailed configuration and
site locations to confirm availability of Service.