BCI Printhead & Solution Bundles

TrueSupport Basic Plan for Printers – 2 Year - Includes: Hardware Help Desk Support, RMA Triage, OEM Service contract mgmt.

Spare Pool Management & Advanced Exchange Services Renewal for Mobile Computers & Tablets - 1 Year - Includes: Centralized storage of spares - Re-staging of device with software and settings - out of box ready to go device - advanced exchange of equipment - Repair request visibility and reporting via Portal

TrueSupport Standard Plan for Mobile Computers & Tablets - 3 Year – Includes: Plan Design & Deploy Project management, Device Staging Kitting & Provisioning, Hardware and Software Help Desk Support, RMA Triage, OEM Service Contract mgmt., MDM Administration Services.

TrueSupport Premium Plan for Mobile Computers & Tablets – 3 Year - Includes: Plan Design & Deploy Project management, Device Staging Kitting & Provisioning, Hardware and Software Help Desk Support, RMA Triage, OEM Service Contract mgmt., MDM Administration Services, SOTI MDM License Included

TrueSupport Basic Plan for Mobile Computers & Tablets – 3 Year - Includes: Hardware Help Desk Support, RMA Triage, OEM Service contract mgmt.

TrueSupport Basic Plan for Printers – 3 Year - Includes: Hardware Help Desk Support, RMA Triage, OEM Service contract mgmt.

TrueSupport Standard Plan for Scanners - 1 Year – Includes: Plan Design & Deploy Project management, Device Staging Kitting & Provisioning, Hardware and Software Help Desk Support, RMA Triage, OEM Service Contract mgmt.

TrueSupport Basic Renewal Plan for Mobile Computers & Tablets ? 1 Year - Includes: Hardware Help Desk Support - RMA Triage - OEM Service contract mgmt.

Break-fix Barcodes

True Support contract 3-year - Mobile and Desktop Printers Includes Tier 1 and Tier 2 Technical Helpdesk Support 7: 30am-cst-5: 00pm-cst, RMA Triage, OEM Service Contract management, Pre/post repair inspection.