Spare Pool Management & Advanced Exchange Services for Mobile Computers & Tablets - 3 Year - Includes: Centralized storage of spares, Re-staging of device with software and settings, out of box ready to go device, advanced exchange of equipment, Repair request visibility and reporting via Portal
TrueSupport Premium Plan for Mobile Computers & Tablets 1 Year - Includes: Device Staging Kitting & Provisioning, Hardware and Software Help Desk Support, RMA Triage, OEM Service Contract mgmt., MDM Administration Services, SOTI MDM License Included
TrueSupport Standard Plan for Mobile Computers & Tablets - 2 Year Includes: Device Staging Kitting & Provisioning, Hardware and Software Help Desk Support, RMA Triage, OEM Service Contract mgmt., MDM Administration Services.
TrueSupport Standard Plan for Scanners - 3 Year Includes: Device Staging Kitting & Provisioning, Hardware and Software Help Desk Support, RMA Triage, OEM Service Contract mgmt.
3PL Central Premium Device Support Renewal - 2 Year - Includes: Device Staging Kitting & Provisioning, Hardware and Software Help Desk Support, RMA Triage, OEM Service Contract mgmt., MDM Administration Services, MDM License Included
TrueSupport Plan for Wireless Networks - 3 Year - Up to 50 AP's - Includes: Hardware Help Desk Support, RMA Triage, OEM Service contract mgmt., Wireless Network Administration
Repair Material Authorization (RMA) Triage & Support Services for Mobile Computers & Tablets - 1 Year - Includes: Access to Portal to permit RMA tracking, online support case tracking, online break/fix statistical reporting and visibility, pre/post repair inspection, management of OEM contract repair, device re-staging or settings reloading as required.