Service Response Time: (Next Business Day) -
Part Replacement
Product Supported: Cisco C1921 Modular Router
DC Power,2GE,2EHWICslots,512MB, IP Base: CISCO1921DC/K9
Service Availability:
24 x 7 Phone Support
24 x 7 Web Knowledge Base Access
8 x 5 Parts Only
Service Description: 8x5 Next Business
Day
Service Details:
SMARTnet 8x5xNext Business Day:<br />
Where Next Business Day delivery is available, an Advance
Replacement will ship to arrive the next Business Day provided that
Cisco's determination of Hardware failure has been made before 3:00
p.m. Depot Time. If Customer make a request after 3:00 p.m. Depot
Time, Cisco will ship the Advance Replacement the next Business
Day.
SMARTnet 8x5xNext Business Day:<br />
Where Next Business Day delivery is available, an Advance
Replacement will ship to arrive the next Business Day provided that
Cisco's determination of Hardware failure has been made before 3:00
p.m. Depot Time. If Customer make a request after 3:00 p.m. Depot
Time, Cisco will ship the Advance Replacement the next Business
Day.