The Computer Instruments e-IVR Utility Billing has been discontinued. No direct replacement is available. Please contact us for a suitable substitute.
Customer convenience and overhead cost-control are critical concerns for the Utility Industry. e-IVR Utility Billing is an automated self-service application that lets Utility Customers check on their account status (balance/due-date and last payment received) by phone. Account information is available by phone on the caller's own schedule. The Customer can call at their convenience, any time (24/7), to hear the current status of their bill. The caller simply enters their Account number. The optional pay-by-phone application provides convenience for the public and speedy bill payment for the municipality. Sometimes dealing with a Utility company can't help but be aggravating. More convenient, less irritating customer service can't hurt. As always, self-service, efficiency and convenience are at the core of all our applications.
e-IVR Utility Billing, Utility bills never seem to be where you thought you put them. What better way is there to instantly get account information (with no on-hold time) than by phone, at your convenience (24/7)? e-IVR Utility Billing lets you do just that.
Convenient self-service account information from any touchtone phone
Easy public access 24/7
Easy to administer and maintain
Low overhead, high return
Optional pay-by-phone application available
Virtually labor-free, cost effective automated process
All products Barcode Discount sells are new (not used). Most products ship via our low cost flat rate shipping the same day your order is placed and can ship overnight to anywhere in the US. Our prices are amongst the best available anywhere. Buy online or call
1-800-485-3730 for a free review of your product needs by one of our knowledgeable product experts.